Frequently Asked Questions
Are your products genuine?
Yes, all our products are verified by independent third party laboratory testing. All of these certifications can be found on the certifications page.
Where can I buy your products?
Please see our Where to Buy page for up to date information on where to find our products.
Can I come and visit you?
Unfortunately not; we don’t currently have any retail presence, we just distribute online.
Do you offer an affiliate program?
We do not offer an affiliate program, however, we do have a presence on both eBay and Etsy, who offer affiliate-type programs.
Can I invest in your company?
We’re rapidly growing and have ambitions to expand globally. If you represent a multi-million dollar, multi-national corporation and share our vision, please get in touch.
Do you offer sponsorship?
We are not currently looking to provide sponsorship, but if you are a professional athlete or sportsperson and interested in our produce, please contact us to register your interest in case this changes in the future.
Can I order over the phone?
Unfortunately not; we only accept payment via the website.
I have an illness or disease, will your products help?
No. The information and products on this website are not intended to diagnose, treat, cure or prevent illness or disease, and are not intended to be a substitute for informed medical advice or care.
We are committed to keeping your details safe and secure. No customer details are stored online. Your details are used for the purpose of processing and delivering your order. We will NOT send you any further correspondence unless you specifically ask for it, or manually sign up to our newsletter.
None of your personal details will be shared with or used by third parties. We comply with the data protection act.
This data is encrypted and kept offline, and we have to store it for 6 years to comply with UK law. The only data stored by us are the details you provide us in order to process your order. All of this data is present on the invoice that we provide to you with the order, and you have the right to request a copy of this for up to 6 years from the order date. If you would like to make a complaint, please contact us.
Unit 428, 37 Westminster Buildings,
Theatre Square, Nottingham, NG1 6LG
+44 (0)1157 270970